Servicedesk plus admin login. see page 443 in the user guide.
Servicedesk plus admin login. This Sep 8, 2010 · Hi Darren, Not sure if you figured it out but KB article 53215 describes how to do this. "allows you to set a company logo, pick a theme, menu style, and a few other apprearance-related items. " May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. com" password. (Or something like that i don't remember) After that, you need to update manually the "local_host" value in the usp_servers table, otherwise the setup will says that the database is configured with another server. Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import. So there are 3 different ways to identify the ServiceDesk Version. May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. I have restarted spectro servers 2 days ago and i am observing that the spectrum stops showing/submitting the ticket to servicedesk manager after every 7 to 8 hours. I do not see a delete option. When the issue happened, we have tried submitting the service desk ticket manually from onclick console May 4, 2012 · During the install, the guide says to not change the default "admin@symantec. The first question that CA Support asks is "What is the ServiceDesk version you are using?". Jan 23, 2012 · The ServiceDesk 7. On the System Accounts page you can simply provide the new password and continue with the configuration. If you installed SQL Server on its own server, you must select this option. 1 SP2 user guide says to go to Admin / Users / Accounts / Manage Users and delete users. see page 443 in the user guide. Page 24 of Symantec ServiceDesk Customization Guide 7. Alternatively you can delete the user at the OS level and run pdm_configure supplying a password. Due to a limitation in Analysis Services, Windows authentication is required for the database Aug 3, 2016 · Hi Farooq If you mean the ServiceDesk OS user that is created during installation, you can simply reset the password at the OS level on the Service Desk server and then run pdm_configure. What is the password set to by default? Feb 21, 2013 · It is very important to know the ServiceDesk Version because Cumulative patches and Test-Patches are dependent on the version of ServiceDesk you are using. Here is what it says in the ServiceDesk documentation: "Windows Integrated Security Lets you use a domain account, which is the most common authentication method. ". Dec 30, 2019 · Hi All, I have come across an issue in spectrum but can't identify exactly whether it is of Spectrum or Servicedesk manager. 1 suggests themes and menus may be selected under Admin>portal>Master Settings>Customization. p7g9 mnav l82r ypm dy379b0 e3polos iyhkx3h bxjw oaayi ol0jn